Shipping Policy
Shipping Policy
Last Updated: September 10, 2026
1. Processing Time
Orders are typically processed within 1–3 business days after payment is successfully received.
During holidays, promotional periods, or periods of high order volume, processing may take slightly longer.
2. Estimated Delivery Time
Estimated delivery times are as follows:
- United States: 7–15 business days
- Canada: 8–18 business days
- Europe: 7–15 business days
- Australia: 8–18 business days
- Other Countries: 10–20 business days
These delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on the destination, customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.
3. Shipping Fees
Shipping costs, if applicable, will be calculated and displayed at checkout before you complete your order.
Free shipping promotions may be available on eligible orders and will be subject to the terms displayed at checkout.
4. Order Tracking
Once your order has been shipped, tracking information will be sent to the email address provided during checkout.
Please note that tracking information may take some time to become active after the package has been shipped.
5. Customs and Import Duties
For international orders, customs duties, taxes, or other import fees may apply depending on the destination country.
Any applicable customs duties or import charges are the responsibility of the customer unless otherwise stated at checkout.
VEYLOP is not responsible for delays caused by customs processing.
6. Delivery Delays
While we work with shipping carriers to ensure timely delivery, VEYLOP cannot guarantee a specific delivery date.
Delays may occur due to severe weather, customs inspections, carrier disruptions, incorrect or incomplete shipping information, or other circumstances beyond our control.
If your order appears to be significantly delayed, please contact us at support@veylop.com and we will assist you in checking the shipment status.
7. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If an order is returned to us because of an incorrect or incomplete address, additional shipping costs may apply if the order needs to be reshipped.
8. Contact Us
If you have any questions about shipping or your order, please contact us:
Company Name: ZestyLife Global LLC
Email: support@veylop.com
Address: 30 N Gould St Ste R, Sheridan, WY 82801